Shipping and Returns

Shipping & Returns

Shipping

ORDER PROCESSING

Please allow 3-5 days to process your order. Expect an email within 5 days to let you know your order is on the way! If you need your order delivered by a certain date, or need a rush order, please email us at hello@withinthechaoscandleco.com and we will do our absolute best to accommodate your request.

 

FLAT RATE SHIPPING

Orders are generally shipped within 3-5 days using Interparcel. Delivery in metro areas within Australia is 2 - 7 days. Flat rate shipping fee of $10 applies to orders shipped within Australia. We do not ship to PO Boxes or Parcel Collect/Lockers.

 

Returns

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 15 days after delivery, if the item is unused and in its original condition. Please contact us at hello@withinthechaoscandleco.com for return address. Once received in original condition, and we will refund the full order amount minus the shipping costs.

If you have any further questions, please don't hesitate to contact us at hello@withinthechaoscandleco.com